COVID-19 FAQ for Santa Fe
Answers to Commonly Asked Questions About the College’s Response to COVID-19
This FAQ was compiled in an attempt to answer the most commonly asked questions related to the college’s response to COVID-19. If you have any additional questions after reviewing the information on this webpage, please email .
Hand sanitizer with at least 60% alcohol will kill the virus, though regular handwashing with soap and water for at least 20 seconds is the preferred method to protect yourself and reduce the spread of the virus.
No. There is currently no vaccine to prevent the COVID-19. To read more about U.S. Centers for Disease Control and Prevention’s (CDC) tips on the best way to prevent exposure to this virus and others, visit the CDC’s website. Additionally, the World Health Organization has developed an online course to provide general introduction to emerging respiratory viruses, including novel coronaviruses.
No. The flu shot will reduce your chance of getting the flu. It will also help reduce the number of people with flu-like symptoms that healthcare professionals need to treat.
Social distancing is a term applied to certain actions that are recommended by public health officials to stop or slow down the spread of a highly contagious disease. These recommendations include keeping physical distance from other people, not attending large gatherings, not sharing food or drink, etc.
College leadership has been in contact with state and local authorities, other college leaders, and higher education organizations during this time. We are working in parallel with other institutions in the state as well, and we continue to closely monitor the situation as it evolves.
You can reduce the risk of spreading coronavirus by taking the same steps as you would to prevent infection from the flu and the common cold:
- Wash hands often with soap and water for a least 20 seconds. Use hand sanitizer that contains 60–95 percent alcohol if water is not available.
- Avoid touching your eyes, nose, or mouth with unwashed hands.
- Avoid contact with people who are sick.
- Stay home while you are sick and avoid close contact with others.
- Cover your mouth and nose with your elbow or a tissue when coughing or sneezing, and immediately dispose of the used tissue.
The CDC recommends that members of the public wear non-medical face masks or coverings. Any student, staff, or faculty member who has been approved to enter campus is expected to wear a face covering or mask. All students currently residing on campus have been provided with these items by the College. Please refer to the CDC website for more information on their recommendations.
On April 22, the college announced that in accordance with state and federal guidelines, we are unable to resume in-person classes for the summer term. All GI and JF classes will continue to be offered remotely through the summer. At St. John’s we are a community of learning above all, and this will be a chance for us to learn and grow, even as we are tested by unprecedented challenges.
Our intent is to reopen the campus as soon as it is safe to do so. To plan for the possible scenarios that we will face this fall, the college has developed working groups to determine the academic, financial, and operational solutions to the potential situations. The campus community will receive prompt communications as soon as decisions have been made.
Please keep in mind that college email accounts remain our official means of communication, and please review and be responsive to all inquiries from administrative offices and the faculty. If you have any immediate questions on classes or academic policyplease contact the Dean’s Office by phone at 505-984-6070 or by email at .
Due to the close proximity of living spaces and shared amenities, the spread of the COVID-19 virus presents unique challenges in college and university residence halls. Our foremost concern is for the health and safety of the college community.
Students will continue to maintain their immigration status as the college moves to alternative forms of instruction. This applies only in response to the COVID-19 situation, and the college will await further instruction from SEVP as this situation changes. Updates will be provided as they are available.
The college strongly advises against personal international travel and strongly urges caution with respect to personal domestic travel.
Please contact your health care provider or the New Mexico Department of Health COVID-19 hotline immediately at 855-600-3453. They may direct you to seek medical attention from your healthcare provider. As in all cases when you are experiencing symptoms of a contagious illness, you should not report to work, especially if you are considered an essential employee.
In such an event, you should notify your supervisor that you are sick. Please be advised you are not required to disclose your health condition and/or provide medical documentation directly to your supervisor. You should reach out to Human Resources to discuss your specific situation. The college reserves the right to request medical documentation.
We understand the news about COVID-19 can be stressful. Please reach out to the college’s employee assistance program (EAP), The Solutions Group, at 505-254-3555 or contact Human Resources.
We want to assure all employees that no one will suffer financially during this period. All employees who continue to complete their assigned work, whether on campus or remotely, will receive their paychecks as usual. Payroll and other employment questions should be directed to your supervisor; they will work closely with the Business Office and Human Resources.
Starting Wednesday, March 18, only essential employees, as designated by their supervisors, have been reporting to work on campus. All other employees who are able to work remotely have been doing so. Please speak with your supervisor about continuity of services within your department, and expectations about remote work.
Your job and continued income will be protected. If you are unable to work due to illness, please request sick and/or vacation leave and discuss with your supervisor. Depending on the circumstances, you may be entitled to a job-protected leave of absence under the Family and Medical Leave Act (FMLA) or the Americans with Disabilities Act (ADA). Please contact Human Resources to discuss your specific situation.
Starting Wednesday, March 18, only those employees who have been designated as essential employees, should be reporting to work on campus. All other employees who are able to work remotely are doing so. Please speak with your team about continuity of services within your department, and expectations about remote work.
Employees should follow normal college procedures and call supervisors to inform them if they are unable to report to work, either because of their own illness or to take care of an ill family member. If you have questions, please contact Human Resources to discuss your specific situation.
The Dining Hall is closed until further notice.
The Coffee Shop will be open 7 days a week from 9 a.m. to 2 p.m through the remainder of the spring semester.
If you’re on the meal plan, please use your ID card to purchase your meal. If you’re not on the meal plan but want to eat at the Coffee Shop, you are welcome to pay using cash or credit card. Students on a meal plan who choose to swipe for a second time at lunch will be provided a prepared to-go meal for dinner.
The SAC is closed until further notice.
The library is closed until further notice. In addition to their access to the library through online resources, they may email with questions or requests.
The Bookstore is back in business, offering curbside pickup and mail order services Monday through Thursday from 9 a.m.–3 p.m. Email with any questions or orders. Be sure to include your phone number so we can get back to you quickly. All orders will ship freight free and locals can pick up their books at the Visitor’s Circle.
Mail and packages will be available to students in the mail room Monday through Friday from 9 a.m. to noon. Students who are not on campus should refrain from having packages and mail sent to the college until further notice.
The following changes are being made with respect to services:
- Medical Care: Our nurse practitioner will be available for phone consultations only. Students who live on campus can call 505-681-8184, Monday through Thursday from 9 a.m. to 4 p.m. for a consultation. All over-the-counter products will be available at the switchboard. Non-urgent inquiries should be emailed to .
- Psychiatric Care: We will no longer be seeing students for in-person psychiatric appointments and new client appointments will not be accepted at this time. Current clients will receive an email with additional information about how to schedule a check-in appointment with the psychiatrist.
- Counseling: We will no longer be seeing students for in-person counseling appointments and new client appointments will not be accepted at this time. Current clients will receive an email with additional information about how to schedule a check-in appointment with your provider.
All on-campus public events are cancelled until further notice. This extends to community events, seminars, study groups, and college-sponsored events held off-campus.
On-campus visits are cancelled for the spring and summer. Your Admissions team is setting up a variety of virtual events, meetings, and tours to connect you with your admission counselor, current students, and tutors while showing you our campus in the best way possible at this time. We are available over telephone, email, or virtual conferencing sites so that you do not miss out on any of the important admission and financial aid steps. Schedule your virtual campus visit today.