Information for faculty applicants
Job Title: Systems Manager
Role: Responsible for managing the reliability, availability, and performance of servers on the Santa Fe campus and assisting as needed on the Annapolis campus. This includes testing, configuring, patching/updating, installing, and maintaining server hardware, operating systems, and associated technologies. Monitors server health and performance levels and makes improvements where appropriate, backup server data and manages data backup rotation schedules in support of business continuity needs, and assists with maintaining physical security of computing room environments. Manages Santa Fe network emails accounts, as well as managing the MS Office 365 system. Works directly with vendor technical support to resolve problems, implement solutions, and evaluate new technologies.
Major Duties and Responsibilities: Architects, implements and maintains the virtual server environment. Maintains all server based software packages as required. Works as second level support to help desk on Office 365 email issues, and other issues that go beyond the help desk ability or involve the server systems. Architects, implements and maintains a comprehensive and fault tolerant email system for the college including spam and virus filters. Assists the Network Manager in ensuring the physical and technical security of servers through the identification and implementation of suitable security technologies and strategies. Backs up server data according to data backup rotation schedules and business continuity needs. Restores data where needed for system rebuilds or data retrieval. Works directly with vendor technical support to resolve problems, implement solutions, and evaluate new technologies. Develops automated processes and systems for server monitoring, system administration tasks, and environmental management. Maintains server inventory and procedural documentation. Administers and manages Active Directory. Creates, modifies, and disables user accounts to ensure access privileges are consistent with access authorizations. Updates Group Policies as required. Monitors, reconfigures and tunes hardware and software for performance improvements, reliability, availability, and future scalability. Identifies needs for new systems and upgrades. Other duties as assigned.
Expectations: Servers and systems exhibit levels of performance, availability, and reliability consistent with the business needs of the College. Servers and systems are adequately protected from a broad spectrum of physical and technical security threats. Server inventories are kept up to date and used to support technology refresh projects. Server administration and management duties are supported by automated processes, providing considerable advances in Server Manager’s efficiency and effectiveness. College data is protected from loss through a data back plan that is consistent with the College’s business continuity needs. All work is recorded and tracked through the use of the Work Order Tracking system currently designated for that purpose.
Status: Exempt, full-time, 35 hours per week.
Compensation: To be determined.
Knowledge and Skills:
Experience: Five years of server administration experience with MS Windows server platforms. Experience with VMWare and iSCSI SANs required. Some experience with Veeam backup and Linux would be preferred. Higher education experience preferred.
Education: Four year degree in Computer Science or a related field. Experience may be substituted 2 years for 1 year of education.
Interpersonal Skills: Ability to build productive working relationships with people throughout the campus community and other technology professionals.
Other Skills: Project management skills for planning, organizing and coordinating IT projects and implementations of all sizes. Ability to learn new technologies quickly and maintain a reliable and methodical method for troubleshooting issues. Proven experience with design and operation of Windows networks, esp Domain Controllers and server performance monitoring. Significant and successful experience implementing and managing Active Directory, Exchange, System Center, and open source software. Significant experience with Windows applications including automated software distribution and IIS. Must have excellent written/verbal/interpersonal communication skills and a commitment to the success of the organization.
TO APPLY: Send resume, letter of intent, salary history and names, addresses and phone numbers of three professional references to firstname.lastname@example.org. Resume packets will be accepted until interviews begin.
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