Updated 6/14/16, click or scroll down for position details. Information for faculty applicants.
Reports To: Executive Director of Enrollment Management
Duties: The Director of Financial Aid is responsible for the management of a comprehensive financial aid program for undergraduate and graduate students including supervision of financial aid staff on both the Annapolis and Santa Fe campuses. The director will manage a budget of over $26.6 million from federal Title IV grants, work-study, loan programs, institutional programs, and state scholarships. Administration must be in complete compliance with federal and state regulations, equitable to students, and must maximize resources. The director will coordinate non-need based parental loan and payment options.
In addition, the director will:
Qualifications: BA degree, seven-ten years experience in financial aid or related field, at least five years of financial aid experience at the supervisory level, or acceptable combination of education and experience. Knowledge of federal Title IV regulations, proven ability to administer budgets, manage office operations and supervise staff, basic knowledge of accounting and statistics. Excellent communication skills and customer service focus. Facility and experience with financial aid software (PowerFAIDS/EX experience strongly preferred).
Desirable Qualifications: Master’s Degree preferred. Experience in Admissions or Enrollment Management working with predictive modeling. Familiarity with St. John’s College community.
Compensation: Grade 16, Base Salary $87,255.00, excellent benefits.
Role: The Alumni Engagement and Giving Officer focuses on the development of students and recent alumni into lifelong members of the college community. This position is responsible for the implementation and management of initiatives that cultivate relationships, encourage involvement, enhance understanding of the importance of participation, and increase commitment to alumni giving.
Major Duties and Responsibilities: Serve as staff point of contact and primary annual giving officer for recent alumni (years 1-5) with the goal of strong communications, event attendance, volunteerism and philanthropy. Recruit, manage, and provide ongoing communication to recent alumni class chairs. Assist with efforts to increase event attendance by this constituency. Collaborate with the Annual Fund team to develop strategy and execute implementation of Annual Fund messaging to alumni 1-5 years out. Implement approved special campaigns for this group to increase alumni participation rate. Serve as staff point of contact for current students in Development and Alumni Relations. Implement events and initiatives that increase awareness of the alumni community and support their transition into this community, including onboarding into Intromaps. Manage programs that encourage understanding of and participation in philanthropy, such as the Senior Legacy Program and the care package initiative. Oversee key Development and Alumni Relations sub-events that strengthen the student-to-alumni relationship, particularly those related to Homecoming, ALF and Piraeus. Collaborate with offices on campus that execute student-to-alumni initiatives, and recruit and assist in training of alumni volunteers for these initiatives. Recruit student representatives to serve on the Alumni Association board, as well as student volunteers for all events and initiatives, such as phone-a-thons. Assist with recruiting and training student workers. In collaboration with the Communications office, maintain and monitor alumni Facebook and Twitter accounts. Provide staff support for the Student Engagement Working Group and other alumni relations duties as assigned.
Expectations: Meet or exceed annual and specific event/program goals for key metrics, including financial (e.g., program income, gift income, etc.) and engagement (e.g., overall attendance, audience targets, etc.). Increase alumni participation rates through reunion year, senior legacy, recent alumni and other special campaigns. Demonstrate success in collaborating with staff, volunteers and officers of the college, particularly with regard to engaging alumni, executing events and supporting a college-wide volunteer management system.
Supervision Received: Director of Alumni Relations.
Supervision Given: None.
Status: Non-exempt, full-time with benefits.
Compensation: Minimum: $17.75 per hour.
Knowledge and Skills:
Experience: Six months to two years of experience in the management of student programming, development, alumni relations, or related field.
Education: Bachelor's Degree.
Interpersonal Skills: Ability both to work independently and to collaborate effectively in a complex, matrix-managed team structure. Program and project management skills, oral and written communication skills, and highly developed customer service skills required. Must be able to motivate and influence others. Judgment, diplomacy, and tact are fundamental requirements for this role due to extensive personal contact with students and alumni.
Other Skills: Understanding of St. John’s College and its strategic needs. Broad knowledge of alumni relations best practice.
Role: The college-wide Director of Annual Giving develops a culture of giving among St. John’s various constituents by securing annual contributions from alumni, faculty/staff, parents, and friends. The Director’s primary responsibility is the strategic development, execution and management of a comprehensive annual giving program. The position is responsible for achieving healthy year-over-year increases in annual gifts and pledges utilizing best practices and implementing a fully multichannel approach to annual fundraising. This includes targeted solicitation as well as stewardship efforts utilizing mail, e-mail, phone, and social media to secure new donors, steward and upgrade existing donors, and secure multi-year pledges at annual giving levels. To accomplish this work, the Director leads annual giving staff, working closely in collaboration with the Communications, Alumni Relations and Advancement Services teams. The Director is also responsible for contributing to the creation of a donor pipeline, coordinating efforts with the relationship-building activities of gift officers on the Leadership Annual Giving and Major and Planned Giving teams.
Major Duties and Responsibilities: Develop and lead multichannel solicitation and stewardship strategies that result in the achievement of annual fundraising goals. Provide day-to-day management and implementation of the annual giving program. Work closely with staff in appropriate college departments to accomplish program goals and foster the growth of best practices. Develop and achieve targeted metrics for donor acquisition and retention. Perform prospect and annual appeal analysis to identify, solicit and upgrade donors. Develop and implement strategies to recapture lapsed donors. Create and oversee stewardship program for annual giving donors. Work with Advancement Services and Stewardship to implement the annual giving acknowledgement process within the larger donor stewardship program. Identify, recruit and train volunteer committee to assist with solicitation, to include the Annual Giving Council; work with volunteers to carry out giving strategies. Performs other job related duties as assigned. Collaborate closely with development colleagues to increase financial support by building a pipeline of donors for the moves management process. Assist with lead annual gift efforts. Routinely identify prospects for the major and planned giving team.
Expectations: Meet or exceed annual financial goals, and campaign/event specific goals. Meet or exceed annual metrics for recruitment, retention, upgrade and lapsed-donor recapture. Demonstrate success in collaborating with staff, volunteers and officers of the college, particularly with regard to donor engagement and building a college-wide moves management system. Maintain a high-performing team of college-wide alumni giving volunteers.
Supervision Received: Vice President for Development & Alumni Relations.
Supervision Given: Associate Director of Annual Giving.
Status: Full-time, exempt position with benefits.
Compensation: Minimum $56,892 per year.
Knowledge and Skills:
Experience: Minimum of three years of progressive experience in annual gift fundraising.
Education: Bachelor’s degree required.
Interpersonal Skills: Ability to be creative and innovative. Ability both to work independently and to collaborate effectively in a complex, matrix-managed team structure. Ability to train and motivate volunteers.
Other Skills: Understanding of St. John’s College and its strategic needs. Knowledge of marketing, public relations and fundraising campaigns, methods and techniques. Knowledge of industry trends, models, and practices in annual giving programs. Ability to acquire, analyze, and interpret data and trends on college prospects and campaigns. Ability to recognize opportunities, identify high pay-off activities and prioritize them to attain goals. Budgeting, oral and written communication skills, and highly developed program and project management skills required.
Role: Responsible for the maintenance and upkeep of the College grounds which includes both on and off-campus properties. Assists with watering, feeding, weeding, raking, mowing and cleanup of campus properties.
Major Duties and Responsibilities: Responsible for campus recycling and trash removal. Performs on-going landscaping which includes but is not limited to the planting of grass, trees, shrubs, flowers, building of retaining walls, and installation of flower beds, etc. During the winter months is on an on-call basis for the removal of snow from the College parking lots, roadways, sidewalks, and driveways of off-campus properties. Spreads ice melt on roads and sidewalks. Occasionally assists other B&G departments with physical labor. Performs other job related duties as assigned. Acts as dogcatcher or unwanted animal remover.
Expectations: To provide a well maintained, clean, kept, campus and related properties. To be courteous, conscientious and professional with students, faculty, staff and co-workers. To maintain a thorough knowledge of methods, materials, and tools used in maintaining the campus.
Supervision Received: Landscape Supervisor.
Supervision Given: None.
Status: Contract, full-time, position.
Compensation: Minimum $11.58 per hour.
Knowledge and Skills:
Experience: One year of grounds keeping experience. Knowledge of when to and ability to prune, spray, and fertilize trees, plants, and lawns. Knowledge of plant materials and their required maintenance. Knowledge of safe and efficient operating techniques for various machines and vehicles. Physical stamina and ability to stand, walk, and stoop for prolonged periods of time.
Education: High School diploma and two years trade school or college.
Interpersonal Skills: Ability to interact and relate to all members of the College community and the general public via verbal, written and electronic communication.
Other Skills: New Mexico driver’s license required, master gardener’s certificate desired.
Physical Requirements: Able to stand, walk, lift, stoop, and use tools for long periods of time.
Work Environment: Outdoors, year round in all types of weather.
To Apply: Please stop by the Human Resources Office at St. John’s College, 1160 Camino Cruz Blanca, Santa Fe, NM 87505, in Weigle Hall – Room 106 or 107 to fill out an application. Applications will be accepted until interviews begin.
Role: Provide multi-platform (PC, Mac) hardware and software support for staff and faculty computers; serve as first level contact for technical assistance and applications support. Support is provided through office visits, telephone, and remote assistance tools. Oversees the deployment and support of Santa Fe desktop computers and other end user technologies. Oversees Help Desk operations and student workers.
Major Duties and Responsibilities: Serves as the campus user support lead for desktop and other end user software applications. In collaboration with application systems analysts and other IT personnel this responsibility includes, but is not limited to: Provides first response assistance to users for needs and problems and defines the priority of the issues based on workload and complexity. Troubleshoots and resolves problems in the field. Requests and documents additional information as required. Assist with administrative system (e.g. Jenzabar CX) support by triaging trouble tickets and performing entry level Administrative application support duties. Escalates issues to IT analysts based on the nature of the call and serves as a point of contact for campus users while issues are being resolved Assist with administrative system (e.g. Jenzabar CX) support by triaging trouble tickets and performing entry level administrative application support duties. Oversees the campus Help desk. Recruits, hires and trains student workers. Develops effective operating procedures. Monitors Work Order system and makes informed assignments of work orders to other ITS staff. Prints ID cards and ID card replacements for students, faculty and staff. Train student workers in the creation of CBORD accounts and support creation of accounts (Workload increases in the summer due to Conference Services. Print the cards and prepare them for distribution. Installs, configures, maintains and troubleshoots campus Windows and Mac OS computers including operating system, hardware, network connections and peripherals. Delegates related tasks to student workers as appropriate. Promotes user training and publishes and improves online self-help and training tools. Participates in and contributes to the development of technology planning efforts. Collaborates with IT staff in policy and process improvement. Performs other duties as assigned. Installs and supports workstations, software, and other end user technologies in faculty and student computing labs and libraries. Enter installation and equipment information into inventory system following prescribed guidelines.
Expectations: Technology implementations are carried out promptly, efficiently, and according to established ITS practices. Responses to service requests are prompt and professional. Service requests are properly documented, responses to requests are timely, periodic trend analyses are conducted to identify opportunities for user support improvements. Inventory information is entered correctly and completely. Maintains positive working relationships with campus users to advance computer competency. Knowledge of supported technologies is readily demonstrated when interacting with computer users. All work is recorded and tracked through the use of the Help Desk ticketing system.
Supervision Received: IT Director.
Supervision Given: None.
Status: Full-time, non-exempt position with benefits.
Compensation: Minimum $15.97 per hour.
Knowledge and Skills:
Experience: Three or more years professional, in-depth desktop operating system, hardware and application support and troubleshooting including networking, printers and scanners. This experience must include consulting with end users on all aspects of computer and application use. Higher education experience preferred. Experience with Mac OS and Mac troubleshooting a plus.
Education: Education equivalent to an Associate Degree from a two-year college with emphasis on Information Technology or similar certified coursework in applicable fields of study (e.g. A+ and/or MCDST or MOS certification) or equivalent work experience in one/more technology positions. Experience may be substituted 2 years for 1 year education.
Interpersonal Skills: Works well as a member of a team and interacts positively and productively with other IT staff and college staff and faculty. Excellent communication skills, employing a customer service orientation when interacting with staff and faculty.
Other Skills: Extensive familiarity with desktop and laptop hardware components, Active Directory and the Windows and MacOS operating systems. Must understand what computers and networks are and how they work. In-depth knowledge of the functionality and use of MS Office (Windows and Mac), Outlook, Entourage, multiple Web browsers, image and OCR scanning systems. Experience with enterprise Anti-virus software and other anti-malware tools. Solid familiarity with desktop security practices. Experience with basic data network support, including wired and wireless, hardware and software components. Experience supporting PDA's, repairing laser printers, and supervising college students are a plus.
It is the policy of the College to provide equal employment opportunity for all job applicants and employees in full compliance with the relevant statutes, executive orders, and regulations. There shall be no discrimination at St. John's College in recruitment, hiring, training, and promotion on the basis of race, religion, age, sex, national origin, color, disability, handicap, sexual orientation, or other factors prohibited by law.