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To apply for an open (non-faculty) position, please submit a resume, letter of intent, salary history, and a list of professional references to santafe.jobs(at)sjc.edu. If you have questions, please contact the Human Resources Office at 505-984-6140.
Information for Faculty Applicants
(Updated June 28, 2018)
Reports To: Director of Advancement Services College-wide
Duties: The Data Processer/Analyst is responsible for processing donations made to St. John’s College. This position has significant responsibilities in the areas of data and gift entry to ensure that all cash gifts, stock donations, and pledges are accurately recorded in the Raiser’s Edge (RE) database and reconciled with the Financial Office. On a daily basis receive or collect donations received by any of the Advancement offices on the two campuses, the business offices, and the other College departments. Coordinate and prioritizes day-to-day gift processing activities and ensures accurate processing in the Advancement Services gift database (Raiser’s Edge) and stewardship of gifts: Process of cash, checks, credit cards, lockbox deposits and electronic funds transfers for unrestricted and restricted gifts according to gift procedures and according to the Gift Acceptance Policy of St. John’s College. For each gift determine the donor ID, donor credit, fund designation, appeal code, campaign code, and acknowledgement letter code. On a daily basis, process the online gifts received both for events and donations. Maintain the hard-copy filing system. Coordinate monthly employee payroll deductions with the Business Office. Process special handling of non-routine deposits. Records donors’ pledges and maintain campaign pledge files. Track outstanding pledges and produces pledge reminder letters to donors and reports as appropriate. Reconcile batches entered into Raiser’s Edge and prepare batches for daily deposit. Deliver all deposits to the Business Office. Adjust gifts and pledges as directed by the Director of Advancement Services. Communicate with Director of Advancement Services to ensure accurate processing of gifts and to ensure financial integrity and accuracy. Produce gift receipts daily and acknowledgment letters as needed. Manage the daily gift analysis and entry process to meet the Advancement policy to receipt gifts within 48 hours. Assist the Director of Advancement Services in batching gifts of securities and in the management of corporate matching gifts. Also assist the Director of Advancement Services in balancing gift accounts with the Business Offices. Become familiar with the database constituent records and the use of the fields on those records. Add new constituent records and update information to the database as needed. Populate all required fields where information is available. Updates biographical data in RE as provided by constituent’s information on checks and/or correspondence. Produce various reports related to the daily gift entry process including the Batch Reports and the Daily Pre-Post Gift Report. Supervise and manage student staff, when appropriate and necessary. Perform related duties as assigned. Assists in handling telephone calls and emails, as well as providing customer service to alumni and constituents. Maintains confidentiality regarding all gifts through the Foundation and other office assignments. Assists in handling telephone calls and emails, as well as providing customer service to alumni and constituents. Timely and accurate gift processing and receipting. Timely and accurate gift reconciliation with the Business Office. Timely and accurate constituent biographical data management. Effective participation in building policies/procedures that improve efficiency and compliance.
Status: Non-exempt, full-time position at 35 hours per week.
Compensation: Minimum hourly rate is $13.00 per hour with benefits.
Qualifications: Six months to two years of similar or related experience. Requires high school education or GED bachelor’s degree or a minimum of (5) years of experience as an administrative assistant, preferably in higher education. Ability to communicate verbally with supervisors, co-worker and students to gather information and/or explain procedures. Skilled in problem-solving and independent judgment when dealing with sensitive information, troubleshooting, and cross-departmental and cross-campus issues. Confidentiality, customer service orientation, tact, patience, and attention to detail required. Ability to communicate verbally with supervisors, coworkers and students to gather information and/or explain procedures. Experience working with computer databases and Microsoft Office skills are required. Must possess strong oral and written communication skills. Knowledge of Blackbaud databases is desirable (Raiser’s Edge, NetCommunity, NXT, etc.). Knowledge in general accounting principles, business communications, spelling, punctuation, and office procedures. Ability to learn, remember, and integrate rules, policies, or practices guiding the performance of an activity. Ability to work through sensitive and confidential issues, perform advanced tasks and works with internal and external individuals. Summarizes data/may delegate, lead role on projects. Performs a wide variety of administrative tasks and prepares various reports. Ability to continually record information such as draft correspondence/reports/documents/policies/procedures, conduct interview and record information, prepare case narratives, or prepare other lengthy documents using handwritten or mechanical means. Ability to read with attention to detail. Ability to act independently and make decisions as required in the absence of the Director for Advancement Services. Normal office activity of sitting, standing, walking and carrying. Pleasant working conditions, may deliver information across campus in emergencies. Regularly works with confidential information, where disclosure could impact long-term/legal action.
To Apply: Send resume, letter of intent, salary history and a list of professional references to santafe.jobs(at)sjc.edu. Resume packets will be accepted until interviews begin.
Reports To: IT Director
Duties: The Applications Systems Analyst reports to the Information Technology (IT) Director and is responsible for the day-to-day operation and user support of the campus administrative applications and data. The analyst must understand complex, mission-critical administrative processes, such as finance, student accounts and registration, and be able to respond to custom reporting needs of these departments. The analyst takes a lead role in providing documentation and training to administrative users when new applications are implemented. Participate in administrative application development efforts (Jenzabar EX), data handling, and reporting needs using the InfoMaker tool and the SQL Server database. This responsibility includes, but is not limited to: when customers have complex reporting needs, collect and document customer needs for college-wide queries and reports; create complex queries and reports from the ERP system (Infomaker) at the request of users; and support and train users in creating Infomaker reports. Provide support for the EX application, including setup of accounts and setting permissions. Act as secondary administrator for the Jenzbar EX JICS student and faculty portal. Work with developers of other administrative software applications, such as that used by financial aid (PFaids) and admissions (Slate/Constituo) functions, to coordinate data integration to and from enterprise administrative applications. Work with DBA in supporting end user database and reporting tools (e.g. SQL report writers, data warehouse analysis tools, etc). Support IT department with other projects as assigned. Exhibit high level of performance, availability, and reliability consistent with the business needs of the college. Re-occurring service issues are analyzed to identify issues in need of attention, and identification of improvements in processes and procedures. Customer needs assessment and data analysis are accurate and complete, and consistent with the project plans. Development of high quality reports to meet user requirements. Working relationships with IT support staff and individuals and departments throughout the college are productive and yield a strong understanding of the complex IT needs of the college.
Status: This is an exempt, full-time position at 35 hours per week.
Compensation: Minimum annual salary is $50,997 with benefits.
Qualifications: Minimum of 5 years of experience in administrative software development and management. Demonstrated ability with computerized report writing applications (e.g. COGNOS, Crystal but InfoMaker preferred), SQL Server, stored procedures, and triggers. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Critical and analytical thinking. Excellent written and verbal communication skills. Ability to comply with workplace guidelines and attendance requirements. Assists in the implementation of new web based enterprise applications hosted on and off campus; assists with implementation of single sign on authentication and integration with other enterprise applications.
Reports To: Director of Personal and Professional Development
Duties: The Internship & Fellowship Coordinator/Assistant Director will primarily be responsible for the administration and coordination of the growth, recruitment, and advertising of the Ariel Internship program, including the cultivation of relationships with alumni and local businesses to create and manage new paid and unpaid internship opportunities. Will be responsible for the planning and delivering of workshops/information sessions for potential and active applicants, and will serve as the leading member of and main contact for the Internship Committee throughout the yearly selection process, coordinating acceptances and required paperwork from recipients and mentors. Will be responsible for managing internal documentation to assure payment of stipends, organizing the awards luncheon, communication with recipients and mentors during the summer, and gathering and processing end-of-summer data from recipients and mentors. Will maintain files of established internships in a broad range of fields, along with information and statistics regarding the Ariel internship locations, mentors, and the history of the Ariel program. Will be responsible for planning, managing, and executing the college’s Pathways program, which offers summer enrichment opportunities for current students including, but not limited to, summer classes, study abroad, service learning, and Projects for Peace programs. Responsible for maintaining information sources related to apprenticeships, study abroad programs, and summer classes in a broad range of fields, and in response to changing student interests. Will be responsible for the administration of the Fulbright, Marshall, and Rhodes scholarship programs. Will assist students with evaluation of resumes, cover letters, statement of purpose, personal statements and other application documents for internships, jobs, graduate school, and summer enhancement programs. Will conduct mock interviews and assist students with job interview preparation. Responsible for administering and reviewing assessments, i.e., StrengthsFinder, Strong Interest Inventory, and/or the MBTI. Will be responsible for cultivating relationships with alumni regarding job and internship opportunities and networking events with the current student body. Responsible for maintaining the Handshake data management system to track employment opportunities; student, alumni, and employer usage; student interests; and the history of student and alumni participation in both the Ariel Internship and Pathways programs. Will assist students with troubleshooting and maintaining their Handshake accounts. Will maintain information regarding special requirements for international students wishing to pursue internships, classes or jobs in the US, including details of tax liability and filing requirements. Will maintain data pertaining to Department of Labor guidelines for unpaid internships and assist students and employers with determining legality of particular unpaid opportunities.
Will represent the Office of Personal & Professional Development in the absence of the Director. Will assist the Director with the implementation of the new Strategic Plan and with the overall administration of the office. Will assist students in preparation for all career-related endeavors including the evaluation of resumes, cover letters, statements of purpose, personal statements and other application documents for internships, jobs, graduate school, and summer enhancement programs for undergraduate and graduate students. Will conduct mock interviews and assist with other job interview preparation. Will assist in the preparation of career-related handouts and procedural manuals. Will administer and review assessments, i.e. StrengthsFinder, Strong Interest Inventory and/or the MBTI. Will perform miscellaneous job-related duties as assigned.
The Internship & Fellowship Coordinator/Assistant Director must have strong communication and interpersonal skills as work involves extensive personal contact with students, faculty, staff, alumni, and members of the larger community and can be of a personal or sensitive nature. Must have extremely strong organizational skills and the ability to manage several projects simultaneously. Must be collaborative and possess mature judgment.
Status: Exempt, full-time position at 35 hours per week.
Compensation: Minimum annual salary is $45,748 with benefits.
Qualifications: Position requires a minimum of two to five years of similar or related experience, with an emphasis on program management. BA/BS degree required; St. John's or other liberal arts college graduate preferred. Must be highly organized. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Proficiency in making administrative/procedural decisions and judgments. Excellent organizational, writing, editing, and communication skills are critical. Expertise with Microsoft Office Suite, especially Excel spreadsheets is essential. Sophisticated experience and knowledge of databases and the use of personal computers and related software applications is preferred. Skill in organizing resources and establishing priorities. Strong ability to gather and analyze statistical data and generate reports. Must possess a willingness to accommodate occasional night and weekend work.
Reports To: Director of Alumni Relations College-Wide
Duties: The Senior Alumni Engagement and Giving Officer is responsible for the implementation and management of initiatives for alumni, students, and the college that cultivate relationships, encourage involvement, enhance understanding of the importance of philanthropy, and increase commitment to alumni giving. The Senior Alumni Engagement and Giving Officer manages the JohnnieCorps initiative, supervising interns attached to the program and assisting in its development and implementation. Coordinate the Johnnie Corps volunteer initiative, including development and execution of programs and activities that mobilize volunteers from all parts of the college community in an effort to support enrollment, student wellbeing and campus life, post-graduation success, and community service. Supervises interns attached to the program. Assist with recruiting, managing, and providing ongoing support and stewardship for volunteers in the program. Collaborate with internal and external partners on metrics and analysis, and suggest creative approaches and strategies for maximum impact and long-term sustainability. Manage Class Chair volunteers for the Santa Fe classes, including cultivation, stewardship, and logistical support (e.g., printing class letters, providing rosters, etc.). Serve as staff point of contact and primary annual giving officer for recent alumni (years 1-5) with the goal of strong communications, event attendance, volunteerism and philanthropy. Recruit, manage, and provide ongoing communication to recent alumni class chairs. Assist with efforts to increase event attendance by this constituency. Collaborate with the Annual Fund team to develop strategy and execute implementation of Annual Fund messaging to alumni 1-5 years out. Implement approved special campaigns for this group to increase alumni participation rate. Serve as staff point of contact for current students in Development and Alumni Relations. Implement events and initiatives that increase awareness of the alumni community and support their transition into this community, including onboarding into SJC Connect. Manage programs that encourage understanding of and participation in philanthropy, such as the Senior Legacy Program. Liaison to the Students and Recent Alumni Working Group of the Alumni Association. Provide administrative support for peer-to-peer fundraising and/or crowdfunding campaigns. Analyze and suggest creative solutions and new approaches. Support Homecoming and other alumni/student events on the Santa Fe campus. Report metrics for all activities and support information pipeline to Development Officers and Advancement Services. Meet or exceed annual and specific event/program goals for key metrics, including financial (e.g., program income, gift income, etc.) and engagement (e.g., overall attendance, audience targets, etc.). Increase alumni participation rates through reunion year, senior legacy, recent alumni and other special campaigns. Demonstrate success in collaborating with staff, volunteers and officers of the college, particularly with regard to engaging alumni, executing events and supporting a college-wide volunteer management system. Strong abilities and experience in volunteer management and program development. Understanding of St. John’s College and its strategic needs. Broad knowledge of alumni relations best practice. Ability both to work independently and to collaborate effectively in a complex, matrix-managed team structure. Develop project plan for JohnnieCorps, in collaboration with director of Alumni Relations and other stakeholders. Manage class chairs for the Santa Fe reunion classes, including stewardship, reporting, and logistical support (e.g., printing and mailing class letters). Develop and implement Senior Legacy project for 2018-19, including developing written project plan and calendar, recruiting student leadership committee, cultivating staff partners and matching gift donors (if applicable), and implementing general cultivation and engagement activities. Report on metrics for all activities.
Compensation: Minimum salary is $41,085 per year plus benefits.
Qualifications: Bachelor’s degree required. Program and project management skills, oral and written communication skills, and highly developed customer service skills required. Must be able to motivate and influence others. Judgment, diplomacy, and tact are fundamental requirements for this role due to extensive personal contact with students and alumni.
It is the policy of the college to provide equal employment opportunity for all job applicants and employees in full compliance with the relevant statutes, executive orders, and regulations. There shall be no discrimination at St. John’s College in recruitment, hiring, training, and promotion on the basis of race, religion, age, sex, national origin, color, disability, handicap, sexual orientation, or other factors prohibited by law.