How to Apply

To apply for an open (non-faculty) position, please submit a cover letter and resume to: annapolis.jobs(at)sjc.edu. If you have questions, please contact the Personnel Office at 410-626-2504.

Review of applications begins immediately and continues until the positions are filled. Job status will change from “accepting applications” to “conducting interviews” to “job filled” as the search progresses.

Information for Annapolis Faculty Applicants

Current Openings

(Updated December 9, 2019)

• Public Safety Officer I
• CET I (Part-time)
• User Support Specialist
• Public Safety Officer II
• Director of Admissions Operations and Communications

Public Safety Officer I

Reports To: Public Safety Captain

Office: Public Safety

FLSA Status: Non-exempt

Essential Duties and Responsibilities: The Public Safety Officer I is a non-commissioned security officer, and is responsible for ensuring the safety and security of the people, buildings and property of the campus community. This is a service-oriented position. Specific duties include, but are not limited to:

• Answer incoming calls and route them to the proper person or office.
• Stay abreast of college activities to answer inquiries about their locations, status, times, etc.
• Operate the public safety base station and work with the college’s Office of Public Safety as a dispatcher.
• Act as receptionist for college guests and maintain a sign-in sheet.
• Distribute keys for special rooms on campus and maintain records.
• Record messages for faculty, staff and students.
• Receive packages and track them. Notify intended recipients of packages for pick up.
• Work with students to cover switchboard operations, and help train them in the job. Provide guidance and mentoring in that process.
• Write reports for incidents on the college.
• Maintain the lost and found, to include completing appropriate forms.
• Monitor security cameras, computer systems and alarms.
• Conduct security patrols on the college under conditions of darkness and inclement weather.
• Provide emergency first aid to injured persons and assist in the transportation arrangements of ill or injured persons when necessary.
• Cooperate and provide direct support to superior officers or to the local police department in the investigation of an incident.
• Complete necessary administrative reports/forms related to incidents, to include gathering pertinent information from participants and/or witnesses.
• Maintain regular radio contact with officers and college staff to receive calls for service.
• Observe, report and address faulty and/or unsafe situations, equipment, and lighting to include reporting fire and other safety equipment that are not in working order, setting up caution tape, traffic cones, etc.
• Respond to calls for lockouts and admit authorized personnel to locked buildings and rooms. This includes walking on brick sidewalks, across turf, and traversing stairs.
• Conduct periodic routine walking tours of the campus.
• Attend internal/external courses, classes, and seminars, to further develop protective services skills and knowledge.
• Maintain certifications as appropriate.
• Appear in court regarding incidents that occur in the college Community when necessary.
• Must wear issued uniform, and carry all appropriate credentials when on duty.
• Perform other work-related duties as requested.

Supervision Received: Daily supervision and assignments are received from a senior Officer such as the Shift Supervisor or Associate Director of Public Safety.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Applicant should be physically capable of walking or standing a post outdoors for extended periods of time, as well as ascending and descending stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Entry-level Qualifications: High school graduation or GED required. Previous security agency experience preferred. Strong interpersonal skills, including ability to generate cooperation from others. Ability to maintain calm and order during emergencies. Demonstration of a working knowledge of computers, especially MS Word, radios and phones. Ability to be certified in first aid, CPR, and tourniquets. Must be able to become certified as a crowd manager. Successful completion of a physical examination, drug screen and background check. No criminal record. Must possess and maintain a current valid Maryland driver’s license.

Note: This position is not considered an essential employee, but may be requested to work during times of emergency or inclement weather on a case-by-case basis.

Compensation: Grade 6, $13.44 per hour based on a 40 hour work week, excellent benefits.

To Apply: Send cover letter and resume to annapolis.jobs(at)sjc.edu

CET I (Part-time, 22.5 hours/week)

Reports To: Custodial Manager

Office: Buildings and Grounds

FLSA Status: Non-exempt

General Purpose: The CET Is are responsible for the day-to-day cleaning and maintaining of a healthy, orderly, and neat appearance throughout SJC facilities.

Essential Duties and Responsibilities:

• Cleans assigned buildings. Usually assigned to specific buildings; works a portion of the day’s assignment as part of a team.
• Maintains a healthy a healthy living/work environment in assigned buildings; dust surfaces, empties trash and keeps receptacles sanitized.
• Sweeps and mops floors.
• Vacuums and shampoos carpets.
• Washes walls and windows.
• Cleans and sanitizes bathrooms and fixtures.
• Moves furniture as needed.
• Sets up classrooms and outside areas for classes, lectures, meetings, and other events.
• Schedule may include evening and weekend work. Overtime may be required.
• Responsible for following safe practices and safety procedures. Has frequent exposure to students, faculty, and others in the college community in the course of performing assigned duties. Performs related duties as required.
• Follows all safety guidelines.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED, and one-year custodial experience, or acceptable combination of education and experience. Knowledge of cleaning methods and practices. Ability to follow instructions, perform tasks requiring physical strength, manual dexterity, stamina, stooping, walking, climbing, lifting and/or moving up to 25 pounds as needed. Ability to relate to all members of the College community and the general public be prompt and dependable.

Ability to endure outside elements periodically.

Compensation: Grade 3, $10.32/hr based on 22.5 hr work week, excellent benefits.

To Apply: Send cover letter and resume to annapolis.jobs(at)sjc.edu

User Support Specialist

Reports To: Chief Information Officer

Office: Information Technology

FLSA Status: Non-exempt

Purpose: The User Support Specialist serves as the user support lead for the Annapolis campus. Provides end user support for desktop, and administrative applications. Oversees Help Desk to respond to user support requests. Collaborates closely with administrative system analysts and other technical staff in ensuring the campus community has the knowledge and resources to use the College’s technologies effectively. Manages Audiovisual support for classrooms. Supervises all student employees for the IT department.

Essential Duties: Serves as the campus user support lead for desktop and other end user software applications. In collaboration with application systems analysts and other IT personnel this responsibility includes, but is not limited to:

• Provides first response assistance to users for needs and problems and defines the priority of the issues based on workload and complexity.
• Troubleshoots and resolves problems in the field.
• Requests and documents additional information as required.
• Escalates issues to IT analysts based on the nature of the call and serves as a point of contact for campus users while issues are being resolved.
• Oversees Help Desk operations, including training and supervising students. Monitors Work Order system and makes informed assignments of work orders to other ITS staff.
• Installs, configures, maintains and troubleshoots campus Windows and MacOS hardware for new employees and replacement hardware as needed.
• Promotes user training. Publishes and improves online self-help and training tools.
• Installs and supports workstations, software, and other end user technologies in faculty and student computing labs and all departments.
• Enter installation and equipment information into inventory system following prescribed guidelines.
• Participates in and contributes to the development of technology planning efforts Collaborates with IT staff in policy and process improvement . Performs other duties as assigned.
• Sets up and manages A/V support (Projectors, TVs and screens) for classrooms and staff meetings. Supports video and audio conference calling for staff and faculty.
• Collaborates with Santa Fe IT staff in policy and process improvement.

Performance Measurements:

• Technology implementations are carried out promptly, efficiently, and according to established ITS practices.
• Responses to service requests are prompt and professional. Service requests are properly documented, responses to requests are timely, periodic trend analyses are conducted to identify opportunities for user support improvements.
• Inventory information is entered correctly and completely.
• Maintains positive working relationships with campus users to advance computer competency.
• Knowledge of supported technologies is readily demonstrated when interacting with computer users.
• All work is recorded and tracked through the use of the Help desk ticketing system.

Qualifications: Two-year college degree in computer science or a related field or completion of specialized course of study or relevant certification; two or more years providing technical and/or user support services in higher education environments; or an acceptable combination of education and experience. Proficient to expert knowledge of the Microsoft Office Suite (including Office 365), Windows 7, MacOS, Internet browsers. Ability to rapidly develop expertise in other product areas and master new applications through training and self-study. Experience developing technology user documentation. Ability to work as a member of a team, working constructively with individuals and groups with a wide range of technical skills. Ability to prioritize tasks, accomplish departmental goals, and identify and address problems and opportunities as they arise. Ability to communicate effectively with all members of the campus community, regardless of their experience with or understanding of computer technology. Ability to supervise and train new workers. Ability to lift and move 40 lbs and to be on feet for extended periods.

Compensation: Grade 9, $18.19/hour, excellent benefits.

To Apply: Send cover letter and resume to annapolis.jobs(at)sjc.edu

Public Safety Officer II

Reports To: Associate Director of Public Safety

Office: Public Safety

FLSA Status: Non-exempt

Duties: The Public Safety Officer is a certified Special Police Officer, with the responsibility of ensuring the safety and security of the people, buildings and property of the campus community. This is a high-visibility, service-oriented position. Specific duties include, but are not limited to:

• Provide security and protective services to the college community by conducting routine patrols of buildings and outdoor areas on campus. Provide basic information and directions to college personnel, students, and/or the general public.
• Follow campus procedures for rule enforcement. Commissioned officers may need to resort to physical restraint of individuals attempting to inflict physical harm on themselves or others, or commit criminal acts.
• Respond to emergencies by assessing the situation, employing tact, diplomacy, and individual judgment to remedy and maintain order.
• Provide emergency first aid to injured persons and assist in the transportation arrangements of ill or injured persons when necessary.
• Cooperate and provide direct support to superior officers or to the local police department in the investigation of any incident.
• Complete necessary administrative reports/forms related to incidents and/or arrests, to include gathering pertinent information from participants and/or witnesses.
• Maintain regular radio contact with officers and college staff to receive calls for service, report any unusual situations, and to request backup when necessary.
• Observe, report and address faulty and/or unsafe situations, equipment, and lighting to include reporting fire and other safety equipment that are not in working order, setting up caution tape, traffic cones, etc.
• Respond to calls for lockouts and admit authorized personnel to locked buildings and rooms.
• Attend internal/external courses, classes, and seminars, to further develop protective services skills and knowledge.
• Conduct security patrols on the college under conditions of darkness and inclement weather.
• Attain a Special Police Commission within 120 days of employment.
• Maintain certifications as appropriate, to include CPR, AED, tourniquet, OC spray, police baton, etc.
• Make arrests and/or deal with disorderly persons as appropriate.
• Appear in court regarding incidents that occur in the college Community when necessary.
• Transport the college bank deposit.
• Must wear issued uniform, unless otherwise authorized, and carry all appropriate credentials when on duty.
• Complete routine operational procedures during each shift.
• Performs other work-related duties as requested.

Supervision Received: Daily supervision and assignments are received from a senior Officer such as the Shift Supervisor or Associate Director of Public Safety.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Applicant should be physically capable of walking or standing a post outdoors for extended periods of time, as well as ascending and descending stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Entry-level Qualifications: High school graduation or GED required, college degree preferred. Previous security agency experience preferred. Strong interpersonal skills, including ability to generate cooperation from others. Ability to maintain calm and order during emergencies. Must be available to work various shifts, to include evenings, nights, weekends, and holidays. Possession of a special police commission or the ability to obtain a commission within 120 days of employment. Must be able to complete state mandated and campus required training programs. Demonstration of a working knowledge of computers, especially MS Word, radios and phones. Ability to be certified in first aid, CPR, AEDs, and tourniquets. Applicant must also be able to become certified as a crowd manager. Successful completion of a physical examination, drug screen and background check. No criminal record. Must possess and maintain a current valid Maryland driver’s license.

Note: This position is considered an essential employee and may require you to report to work during times of emergency or inclement weather.

Compensation: Grade 7, Base Pay $14.80/hour, excellent benefits.

To Apply: Send cover letter and resume to annapolis.jobs(at)sjc.edu

Director of Admissions Operations and Communications

Reports To: Vice President of Enrollment

Office: Admissions—Annapolis Campus

FLSA Status: Exempt

General Purpose: The Director of Admissions Operations and Communications is a senior member of the Admissions Office. The Director advises the Admissions Office on policy and practices, represents the office and college at professional functions, and oversees the work of admissions staff. The Director can articulate effectively the mission of St. John’s College.

The Director will oversee the communications and operations team, act as the admissions CRM lead responsible for all operations and reporting within the CRM, and will oversee the communications plan, including email, web, social media, print publications, and all other marketing.

Essential Duties and Responsibilities:

• Oversee the import and export of admissions data and the staff implementing the import and export of admissions data. Maintain data integrity of all admissions files, applications, and decisions. Serve as the lead on implementation and maintenance of admissions systems.
• Oversee the admissions communications plan and the staff implementing the admissions communications plan, which includes email, web, social media, print publications, and all other marketing.
• Oversee the creation of admissions reports and surveys and the staff completing admissions reports and surveys.
• Train admissions staff members on the proper and best use of admissions systems and databases. Create documentation and training materials to use, maintain, and update the admissions systems.
• Work collaboratively with other college offices, especially Financial Aid, Business, Information Technology, and Communications.
• Travels when necessary between the campuses and for conferences.
• Other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• BA/BS degree required, MA/MS preferred.
• Demonstrate a deep understanding of St. John’s College and its academic program so as to present it accurately and persuasively to prospective students, manage staff members, and represent the Admissions Office as a whole.
• A minimum of five years of professional experience in admissions or a related field, plus experience as a supervisor, is required; additional experience is preferred.
• Independent worker and be a strong leader, a creative and strategic thinker, and be motivated to exceed goals.
• Extremely strong writing, communication, and interpersonal skills, be calm under pressure, collaborative by nature, attentive to detail, successful at meeting deadlines, and have a history of demonstrating sound judgment, tact, and discretion.
• Proficiency and expediency in Microsoft Office applications, significant experience with admissions database management, and facility in all aspects of social media.
• Experience with Slate, HTML, and SQL strongly preferred.
• Ability to travel independently and some night and weekend work.
• Must have a valid driver’s license

Compensation: Grade 14, $65,000.00 annually, excellent benefits.

To Apply: Send cover letter and resume to annapolis.jobs(at)sjc.edu

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of the college to provide equal employment opportunity for all job applicants and employees in full compliance with the relevant statutes, executive orders, and regulations. There shall be no discrimination at St. John’s College in recruitment, hiring, training, and promotion on the basis of race, religion, age, sex, national origin, color, disability, handicap, sexual orientation, or other factors prohibited by law.