Telehealth Services through AcademicLiveCare (ALC)

SJC has partnered with ALC to provide an extension of health-related services for currently-enrolled students. This partnership offers high-quality, on-demand medical and mental health care designed specifically for students.

ALC services are free of charge and available throughout the calendar year (including school breaks) from anywhere in the United States. Students can view clinicians’ availability in real time and schedule when their availability allows. No-shows will result in ALC-determined fees per occurrence.

Students can access the following services by going to the SJC Telehealth Care Hub, registering with their active SJC email, and putting in the Service Key and Coupon Code noted at the bottom of the page.

  • 24/7 In-the-Moment Counseling – Call or text with a counselor any time of day or night! No appointment necessary.
  • Individual Therapy – Schedule ongoing therapy appointments with licensed therapists.
  • Psychiatry – Obtain a psychiatric evaluation and ongoing psychotropic medication management from licensed psychiatrists.
  • Urgent Care – Access immediate, non-emergency virtual medical care from licensed medical providers.
  • Nutrition – Get counseling and personalized nutrition plans from registered dieticians.
  • Self-help Resources – Online tools, information, and videos for common health and wellness concerns of college students. (NOTE: Self-help resources can be valuable, but they are not a substitute for proper diagnosis and treatment by a health professional.)